It is certain that some towing companies receive a bad reputation for the services. Normally people blame towing companies for doing a poor job. However, there are other misunderstandings that unjustly mar their reputation. Towing companies offer invaluable services that drivers regularly use during emergencies. These misunderstandings can even make someone think twice about calling a tow truck when they really need them.
Services Other Than Towing
One misunderstanding regarding towing companies is that they only offer tow truck services. This is not exactly the case, as they also offer other services. The common belief is that they only tow vehicles involved in car accidents. Towing companies offer a wide range of valuable services to get you out from roadside issues. These include jump starts, changing tires, and helping someone who is locked out of their vehicle. When you have your car jump started in the middle of a cold night, you will have a better impression of towing companies, rather than seeing someone’s car getting towed for illegal parking.
This is a common case complained about by customers. Although towing services have a price range which varies from companies, the common issue is overcharged or overpriced. Sometimes, there are costs to a towing operation. Towing fees are used to cover multiple expenses where a customer will not consider. Tow trucks are expensive vehicles to maintain, fuel, and operate. The pricing also takes into account the risks involved in the vehicle recovery, and the distance traveled. The prices are far from exorbitant and can keep you from the risks and dangers towing a vehicle without professional knowledge.
Not Available in Certain Areas
Some people perceive that if they are far away from city areas or are in rural areas, they can’t engage the towing services. This is not true. In fact, there are towing companies in most rural areas which can assist stranded drivers as quickly as possible. In today’s world, there are very few, if any, places where you can actually get ‘stranded’ on the side of the road.
Towing Companies Not Open in the Middle of the Night
Some people think towing services are not available at late at night. There are companies which operate 24-hours, so be sure to check out the availability of each company. Another reason people do not want to call towing service is they take hours to arrive. The waiting time sometimes depends on the traffic, road and weather conditions on that day. When conditions are favorable, most towing operators will arrive on time to serve their customers.